The information on arrivals/departures:
The passenger shall arrive at the airport not later than 1,5-2 hours before the departure and give his name and flight number at the entrance to the VIP-room (to a security). In the VIP room the passenger checks-in, leaves his baggage and goes through the customs and passport control. Before boarding (20-30 min) the passenger can be in a restaurant zone (food and drinks are paid separately). After the boarding is announced the passenger is invited to the Gate (or exit) and is accompanied to the plane.
On arrival a VIP room representative meets the passenger at the ladder with a VIP table in hand and accompanies him to the VIP room where the passenger goes through the customs and passport control. The baggage is delivered to the VIP room too.